Advance 2008: Bill Taylor and Andy Stanley

Bill Taylor

  • Mavericks at Work (great book, btw)
  • tunnel vision restricts possibilty - look with fresh eyes
  • cut through the clutter. Create an emotional contract w/ your customers
  • this includes passion, shared values w/ customers and finding the little or big things that can be done to create emotion
  • Apple Store’s Genius Bar connects customers to brand and to one another (it is even used by singles to meet one another!)

Andy Stanley

  • vision - “a mental picture of what could be, fueled by a passion that it should be”
  • vision begins with a burden
  • if you are explaining yourself over and over, your vision isn’t sticky
  • state your vision simply
  • phrases not paragraphs
  • memorable is portable
  • not accurate or complete but portable
  • his church vision focuses on the first step only (it isn’t a complete vision)
  • cast it convincingly
  • what is the solution?
  • how can we present our solution to the problem?
  • probably not a new problem so why now?
  • repeat it regularly
  • celebrate it systematically
  • vision hasn’t happened yet - celebrate good examples, give them status
  • what happened yesterday? “that’s what I’m talking about”
  • embrace it personally and publicly
  • you must do what you ask others to do
  • must share what you are doing with others
  • vision has no auto-pilot
  • we need others to help us eliminate and get to the core of the vision

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